Home Depot - Built from Scratch

Been meaning to post about this book on the history of Home Depot written by the founders but mainly by Bernie Marcus. They wanted to build a "do it yourself" superstore with a focus on, "Whatever is better for the consumer is better for the economy."

Important to remember that Lowe's was number one in the building supply industry until Home Depot sailed past them in 1989.

File this under once you see it you can't unsee it, "...the logic of supermarkets. Lumber was our meat. When you go into a grocery store, you never see the meat up front, because you want all the people to buy all the condiments before they get to the meat."

Home Depot started their affiliation with the Olympic Games in 1992 when the games were held in their home town of Atlanta. They remain one of the largest providers to Olympic hopefuls in the world. If you watched the recent Winter Olympics - you may have noticed the connectron.

More Memes You May Enjoy

Many a truth is said in jest.

- From the mind of Tom Segura.

- Heh Heh

- Archeologists have pinpointed when modern society started going off the rails.

- I'm an awful person for laughing at this.

Home Depot Customer Bill of Rights

"The customer has a bill of rights in our company, These six items are, we believe, the only things a customer wants to pay for at The Home Depot:

1. The right assortment.
2. The right quantities.
3. The right price.
4. Associates on the sales floor who want to take care of customers.
5. Associates who have been trained properly in terms of product knowledge.
6. The expectation that our associates will be there when the customer needs them.

Together, those six things represent excellent customer service. If you take care of those things together, you are taking care of all the customer needs. We don't believe that, given a choice, home improvement customers are going to pay for wider aisles and brighter lights. That's not what they come to our store for."

Linky Links

Stuff I found interesting or amusing and thought I'd share.

- The answer to this question is self-evident if you've been paying attention.

- Interesting - Starlink base stations now available at Home Depots for $600. If they were really targeting rural areas they'd be available at Tractor Supply.

- Local carpenter continues to spread disinformation deemed dangerous by religious experts. 

- Indoor beekeeping looks pretty cool

Linky Links

Stuff I found interesting or amusing and thought I'd share.

- Home Depot billionaire to donate most of fortune to charity and to Trump's 2020 re-election. Was hoping to work in a 28-3 reference but that's the other Home Depot founder.

- More background on Jony Ive leaving Apple

- 7 traits of super-productive people

- From last year - 6 life lessons learned from the Battle of Gettysburg

- I have a thing for Tesla cars and small homes (though I own neither). Really thinking of buying some land near water and getting the Allwood Eagle Point.